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Archive for April, 2008

Expatriate workforce in the Maldives

Wednesday, April 16th, 2008

Few days ago I went for walk along the mile-long white beach and found some empty bottles just landed. It must have come from the sea as our tourists don’t carry bottles to that area and I had seen some floating towards the island. At a distance the cleaner was collecting the stuff into his [...]

Arrival Ritual and the art of service!

Wednesday, April 2nd, 2008

Every resort in Maldives has some sort of welcome proceeding for arrival guests. A team member goes to the jetty and expects guest’s arrival before the boat could alongside. In some resorts the Greeter goes to jetty before a guest onboard could notice the people on the island.
When the guests travel by boat many do [...]